@WeirdWriter @kincat
For myself the giveaway is the "You're absolutely right!"; it's a common ChatGPT trope.
There's something about the style of the sentences too that reads as AI-generated to me. Em dashes, contrastive comparisons (apparently that's the formal name for "it's not x it's y"), and rules of three are writing devices common to both humans and bots, but AI seems to use them a lot, and in ways that are excessive and disrupt the flow of the writing rather than enhancing it. That's a significant tell for me.
There's also a level of breathless exaggeration that crops up from time to time in AI writing. This particular AI is incredibly deferential and contrite, coming across as rather insincere. It's not just sorry, it's so sorry it's going to change its entire development process for this one user. Somehow I doubt it.
Now you may be wondering how this kind of message differs from the average human-written corporate non-apology.... that's the neat part! They are not that different! This is, I expect, why business people have embraced the slop machine, it is not that different from the way they actually write.
As for why there's all those formatting errors.... no clue! It looks copypasted from an AI site but I thought even AI sites could handle proper line breaks.