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slightlyoff@toot.cafe ("Alex Russell") wrote:

I wrote a series a couple of weeks ago [1] that highlighted the destructive role of too-big-too-fail govt software procurement practices in the US, saddling the state of California with a benefits portal so slow that many struggle to use it.

This sort of thing is everywhere when you start looking; monopsony requires solutions that don't allow predatory vendors to treat each municipality as prey:

https://www.bloomberg.com/news/features/2024-09-05/tyler-tech-s-odyssey-software-took-over-local-government-and-courts?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTcyNTgzODc5NywiZXhwIjoxNzI2NDQzNTk3LCJhcnRpY2xlSWQiOiJTSkMxMFZEV0xVNjgwMCIsImJjb25uZWN0SWQiOiI3RjAzNTczNkJDRjE0NDg0QjY5MUUwODYzMjFERjBGNCJ9.la23SPmGgIFJQS5a1IZIO0pjQuBgrWwsMHDT6jSZhTo

[1]: https://infrequently.org/series/reckoning/