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slightlyoff@toot.cafe ("Alex Russell") wrote:
This is all separate and apart from the question of "do these tools work at all?", which is very much TBD. But operating as though they don't impact the choice architecture, while churning out bad output, is going to be increasingly untenable.
And orgs that bet heavily on them, while failing to put management around the quality of the output of the black box, are going to get washed away in shitty UX and customer DSAT as sure as night follows day.