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slightlyoff@toot.cafe ("Alex Russell") wrote:
"They" don't deliver your service, *you* deliver your service. "They" aren't going to be in the room after the contract is over, *you* will be. And any procurement plan that doesn't provide simple-to-execute change of vendor at *any point* in procurement is TBTF, and should be verboten.
Residual capacity to change systems comes from owning systems in a "can we make changes and deploy them?" sense. And that requires control and continuing technical capacity.