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slightlyoff@toot.cafe ("Alex Russell") wrote:
This chat widget is *absolutely* losing this Major Cloud Vendor money. I guarantee it. They won't know how much until they run the A/B, but it's more than zero, and likely more than they make from it.
And that's the least of its problems. Frontend, as a profession, needs to be better than this. We each can push back, dig into the use-cases, and ask "why is this good for the user?"