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baldur@toot.cafe ("Baldur Bjarnason") wrote:
Few devs have a reference point for genuinely working software. Usability labs were disbanded over 20 years ago. Very few companies do actual user research, so their designs are based on fiction. Bugs are the norm
Alienation is also the norm for devs, both socially and organisationally. Whether it works for the end user doesn't cross their mind. Whether the design fulfils business needs is not their problem. Bugs are a future problem. Ship insecure software and patch it as user data gets stolen