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Reblogged by slightlyoff@toot.cafe ("Alex Russell"):
searls ("Justin Searls") wrote:
I got so frustrated getting the runaround from my ISP that I filed an FCC complaint and… holy shit.
1. Complaint triggers mandatory contact from ISP within a few days
2. Got a call from Spectrum corporate, super kind and helpful/understanding guy
3. Delegates to research team to look into the issue and have answers within 24 hours.Government in action.