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Reblogged by slightlyoff@toot.cafe ("Alex Russell"):

yvonnezlam ("Yvonne Lam") wrote:

A great post from @jenniferplusplus about when you want to build a tool, and what everyone else wants you to build is a brand:

https://jenniferplusplus.com/named-things/

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• great. For a little while. Shortly after we discovered there were problems running these apps through CICD. We discovered the bundled design system components were from the wrong generation of the design system. We discovered that not everyone had access to one or more of the various git repositories where these things came from. We discovered lots of problems like this. And to be fair, that's to be expected. You don't know what you don't know, so you do the best you can and deal with problems as they arise. The problem was that they hadn't built any mechanism to enable responding to those unknown problems. In fact, they hadn't built very much of anything at all.