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"It's like having a reference librarian!"
My Brother in Taxonomy, it is the farthest thing from that.
A reference librarian is a person with feelings, motivations and ethics, who has a goal of helping you find the answer to your question.
The chatbot is a clockwork mechanism that extrudes text optimized to make you *think* your question has been answered.
It is also a machine built by fascists with the goal of creating a dependent, de-skilled, submissive populace and ending Democracy. HTH.