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NfNitLoop ("Cody Casterline 🏳️‍🌈") wrote:

I've been thinking recently about "be careful what you measure". Any metric you measure becomes a metric to be gamed for some outcome.

I think it's showing up in enshitification. You know how you open an app that you use every day and it's got to interrupt you and tell you how great its new features are?

That's because some team built that feature. And their metrics are being judged. So OF COURSE they're going to push for that intro to drive engagement, if it makes the team/project look good.