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Boosted by jsonstein@masto.deoan.org ("Jeff Sonstein"):
mweagle@hachyderm.io ("Matt Weagle") wrote:

Organizations may eventually increase capacity after an adjustment period, but cognitive work doesn’t lend itself to perfect substitutability of production inputs.

“The idea that new technology can be introduced as a simple substitution of machines for people-preserving the system though improving the results-is a persistent oversimplification fallacy: the substitution myth. In actuality, adding or expanding the machine’s role changes the cooperative architecture and changes the human’s role “

https://www.humanfactors.lth.se/fileadmin/lusa/Sidney%5FDekker/articles/2002%5Fand%5Fbefore/WoodsDekker2001.pdf