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isagalaev ("Ivan Sagalaev :flag_wbw:") wrote:

@NfNitLoop this is true. I started my career in tech support, and what I learned very soon is that support exists to protect the company *from* customer complaints.

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Reblogged by collinsworth@hachyderm.io ("Josh Collinsworth"):

qurlyjoe@mstdn.social ("Human Kind — Be Both 👍🏻🙈🙉🙊🇺🇸📷") wrote:

Siri kept calling me Shirley this morning and I was getting really annoyed but then I realized I had left it on Airplane mode.

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

TryshHQ ("Jim Parsons") wrote:

@jsonstein

Enough is enough. Isn’t it bad enough that he's already lost one of his paws to diabetes? 🧐

https://en.wikipedia.org/wiki/John_Harvey_Kellogg

https://www.pbs.org/newshour/health/dr-kelloggs-world-renowned-health-spa-made-wellness-titan

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NfNitLoop ("Cody Casterline 🏳️‍🌈") wrote:

In reality, I bet it's just a result of a cog at a giant corporation having to stick to the approved script. When Big Brother Corp might listen in on any of your calls, you might get reprimanded if you deviated from the script, or spoke plainly about the way the corporate bureaucracy actually works.

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NfNitLoop ("Cody Casterline 🏳️‍🌈") wrote:

Starting to think that customer-service-speak[1] is not there to make you feel like a valued customer, but to just wear you down so you'll get off of the line.

"When we talk like this, our call times go down! Metrics! 🎉 "

[1]: Ex: The scripted sympathy for your problem. Overly saccharine and verbose language. "Hello and welcome to X, I'm Y and I'd love to help you with any issues or questions you may be having today. To get started …"

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

brewsterkahle@mastodon.archive.org ("Brewster Kahle") wrote:

justice through class action suits?

$2.3million for the suing lawyers, $5000 for the person whose name is behind the complaint (often found by lawyers wanting to sue), and -- wait for it-- $67 for members of the class (years ago member of a $1400 subscription). Big headlines, but rarely is it reported how many end up getting paid.

https://www.sfgate.com/disneyland/article/disneyland-class-action-settlement-payout-18357898.php

who benefits?

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

eeeeeeeevil

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pzmyers@octodon.social ("pzmyers 🦑") wrote:

Everyone knew, but few said anything, as Mormon weirdos tortured children.

https://freethoughtblogs.com/pharyngula/2023/09/10/conservative-mormons-torturing-children-for-profit/

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

theheck@fosstodon.org ("theh eck") wrote:

@kierkegaank @juglugs Yeah, white supremacy has always been a con man's trick. Lyndon B. Johnson said, "If you can convince the lowest white man he's better than the best colored man, he won't notice you're picking his pocket. Hell, give him somebody to look down on, and he'll empty his pockets for you."

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Reblogged by kornel ("Kornel"):

az@scorpinc.social ("Az") wrote:

i'll never get over the intense special interest required for someone to post this on imdb

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Reblogged by slightlyoff@toot.cafe ("Alex Russell"):

mm@zirk.us ("M") wrote:

Amazing review in WIRED: "Ring cameras are cheap and ubiquitous, but contributing to a just society is also a factor in keeping your family safe." https://www.wired.com/story/why-we-do-not-recommend-ring/

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Reblogged by slightlyoff@toot.cafe ("Alex Russell"):

GreenFire@mstdn.social ("KB Leecaster") wrote:

These two vehicles have almost the same bed size.

Reply guys are pointing out that the width of the smaller one may be less, but idk.

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

ben@werd.social ("Ben Werdmuller") wrote:

Everyone's talking about #AI: how it works, who's using it, whether it can transform your business. But who's actually making money from it? What are the underlying business models and who do they affect? I wrote a primer to some of the ideas involved: https://werd.io/2023/an-ai-capitalism-primer

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rmrenner ("The Old Gay Gristle Fest") wrote:

to the youtube channel "olden days" which has a bunch of Charlie Chaplin movies labeled "60 FPS - Color - 4K ] - Old footage restoration with AI", I hope your house burns down

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

"vendors are competing on the quality, characteristics, and sometimes ideological slant of their models. They’re often closed-source, giving the vendor control over how the model is generated, tweaked, and used.

These models all require a lot of computing power both to be trained and to produce their output. It’s difficult to provide a service that offers generative AI to large numbers of people due to this need: it’s expensive and it draws a lot of power (and correspondingly has a large environmental footprint)."

https://werd.social/@ben/111037801153328386

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

kayakalison@nerdculture.de ("Ali K") wrote:

Wow. So my student loans were just forgiven. Not my masters, that I payed for up front (and most UK schools aren’t for-profit so it was reasonable). Nope these are the loans I took out in 1994 to go to a state school after I blew my entire college fund on two years at a private uni. It appears since I’ve paid for the original loans 3-10x over and have faithfully made payments for over 20 years that I qualify. It was only $4k left but…thanks Biden!

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Reblogged by kornel ("Kornel"):

constantine@sfba.social ("Costantine Sad") wrote:

I can’t emphasize enough how cool and revealing this AppStore feature is.

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

when folks talk up “charter schools” and other diversions of public education money away from public schools, remind them where the “Academy” movement came from

https://calendar.eji.org/racial-injustice/sep/10

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xor@tech.intersects.art ("Parker Higgins") wrote:

end cash bail and don't bash kale

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rmrenner ("The Old Gay Gristle Fest") wrote:

A lot of people are trying to spell "Baldur's Gate" these days and not all of them are surviving the attempt

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

very interesting piece… I keep wondering about what happens when LLM-driven software starts not just digesting the Wikipedia corpus, but in turn editing it online. this kind of feedback loop, with an unreliable artificial stoopid acting as editor, has some bad potentials for the future of that corpus.

https://podcasts.apple.com/us/podcast/the-daily/id1200361736?i=1000627355829

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

Son of prominent conservative activist convicted on US Capitol attack charges | US Capitol attack | The Guardian

his lawyer ‘also argued that Bozell “was – for the most part – simply lost and wandering from place-to-place observing events as they transpired”.’

right

https://www.theguardian.com/us-news/2023/sep/09/january-6-capitol-attack-son-conservative-activist-convicted?utm_term=64fdafc876265cb57a991106d1f416a8&utm_campaign=GuardianTodayUS&utm_source=esp&utm_medium=Email&CMP=GTUS_email

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

b0rk@jvns.ca ("Julia Evans") wrote:

PATH

permalink: https://wizardzines.com/comics/path/

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

benjamingeer@zirk.us ("Benjamin Geer") wrote:

@bennomatic @AnnaAnthro @futurebird @gregeganSF While we’re on the subject of Philip Glass anecdotes, I’ve always liked this one https://www.theguardian.com/education/2001/nov/24/arts.highereducation1

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jsonstein@masto.deoan.org ("Jeff Sonstein") wrote:

burning stuff for energy has got to stop or we are all screwed.

period.

https://mastodon.ie/@delexical/111040821198948431

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

delexical@mastodon.ie ("R. Delexical") wrote:

The utter horseshit about green fuels for aviation being around the corner, being spread by aviation barons in the media, is going totally unchallenged.

Synthetic fuels are nowhere and don't give license for more emissions now.

Total, utter, horseshit.

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Reblogged by kornel ("Kornel"):

Dave_von_S@infosec.exchange ("ÐДѷє ۷ǿȵ ຣ") wrote:

@joeposaurus found this in my meme folder, seems relevant after our discussion this morning ;)

#FrOGSConf #agile

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

cstross@wandering.shop ("Charlie Stross") wrote:

This fountain pen costs more than my Macbook Pro (new). And it can't even run Scrivener!

Friends don't let friends buy pens. Friends buy real writing tools, not fancy jewellery that leaks ink.

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

ned@mstdn.ca ("Ned Yeung") wrote:

'The Jewish “Question.” The Negro “Problem.” The Trans “Issue.” Maybe people existing shouldn't be a question, issue, or problem that's up for debate. If you're framing people’s humanity and existence as some kind of both sides debate you're probably not a good person.' #racism #abpoli

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Reblogged by jsonstein@masto.deoan.org ("Jeff Sonstein"):

Andy_Scollick@mastodon.green ("Andy Scollick") wrote:

"Ukraine is only a stepping stone?" the interviewer then asked.

"Yes, absolutely. It is only the beginning," Mordvichev responded, who went on to say that the war "will not stop here. "https://www.newsweek.com/russian-general-admits-ukraine-just-stepping-stone-invade-europe-1825776