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NfNitLoop ("Cody Casterline 🏳️🌈") wrote:
The mark of a good customer support interaction is when a ticket has a "This solved my issue" button and you're *disappointed* that you didn't get to provide one additional "thank youuuuu" message to the person on the other end of the interaction.
In related news: #Steam isn't The digital games marketplace because of their licensing deals, it's because of their customer support. (& IMO, The Steam App UI *is also* a form of customer support.)