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aredridel@kolektiva.social ("Mx. Aria Stewart") wrote:
I really like the concept of noticing "greyed out options": perfectly reasonable if sometimes wacky things that you can do in a situation but that you accidentally treat as unavailable, like a greyed out option in a dialog box in software.
Once you start noticing them, you unlock a whole lot of self-awareness.
An example tonight from a moderation decision: someone who's kind of a jerk and often gets their messages blocked on the forum, and it's never quite over the line but often borderline. Do we ban the person or not?
Wait: there's a third option! We can send them a message and tell 'em to knock it off and contribute better.
Unlocking that not only gets you a lot more information as a moderator to decide whether to keep someone, but also gives them the opportunity to change their behavior.