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Boosted by glyph ("Glyph"):
mhoye@cosocial.ca wrote:
One of the most important things I learned at Mozilla was the idea of an explicit “priority of constituencies”; that is, if you have responsibilities to different groups for different reasons, being clear and honest up front about who is at the front of the line and why. As with The Tyranny Of Structurelessness, there’s always a hierarchy, and letting those hierarchies stay hidden means letting power escape scrutiny.