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cstanhope@social.coop ("Your weary 'net denizen") wrote:
Taking it at face value, I find this part, regarding what they did when potential clients demonstrated a clear lack of judgement when shown a chatbot demonstration, to be a refreshing response.
"This was a terrible mistake. It backfired in the most predictable way imaginable – every lukewarm client that saw the chatbot in action, even with us telling them that it was not going to accomplish what they wanted, wanted to buy it immediately.... We were so mortified by the inexplicable shift in energy that we (wisely) declined to take the money and ended the sales process, and soon thereafter removed Cortex from our list of demonstrations. It would have been too irresponsible to exploit this gap in their reasoning, and frankly, it was already irresponsible to have even run the demonstration – doctors don’t walk around showing off cool pills that they’d never prescribe."
Imagine running a business with ethics and morals that prevent you from taking advantage of people. In this economy?