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Apropos of the conclusion of the previous talk — "Human practitioners are the adaptable element of complex systems." — we are introduced to a way that Russell recovered from an error, i.e.: the review process created some pretty severe and unpleasant code review anxiety, and he immediately apologized and adjusted his style as soon as he was made aware.
Setting up good processes is important but the *meta*-process being responsive to human input is even moreso.