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Boosted by glyph ("Glyph"):
eestileib@tech.lgbt ("eestileib (she/hers)") wrote:

My kid and I are trying to get something done with an airline that requires talking to a person.

On our third roguelike pass through the phone tree, it asked whether we wanted to "talk to an agent", and my kid immediately said "no", meaning we had to start again.

I asked why, and my kid says "we're trying to find a person, not an agent".

That's what, less than three years for my kid to associate the term "agent" with "having my time wasted".

Good work AI industry.